Welcome to Expedicar.ro. This document (the “Rental Terms and Conditions”) governs the contractual relationship between Autorevolution SRL and its Clients in connection with vehicle rental services. Please read this document carefully before making a reservation or signing a rental contract. By placing a reservation or signing the rental contract, you confirm that you have read, understood, and fully accepted these terms.

---

Definitions

In this document, the terms below have the following meaning:

• The Contract – includes the information in the following documents: the Rental Contract, the Rental Terms and Conditions, the Handover-Return Form, and all the specifications in the Annexes to the Contract, including the GDPR agreement.
• Lessor / SC AUTOREVOLUTION SRL – hereinafter “Autorevolution”.
• The Car / The Vehicle – means the vehicle offered for rental together with all its accessories.
• The List Rate – means the rate for one rental day (24h) corresponding to the rented car, as displayed on www.expedicar.ro.
• The Fuel – petrol, diesel, or electric charging, depending on the type of car rented.
• Client – the person who signs the Rental Contract in order to rent the Vehicle.
• Annexes – additional documents of the Rental Contract.
• Handover-Return Report – the document in which the condition of the vehicle is recorded both at handover and at return.
• The rental period – begins on the date the Client signs the handover-return report and ends when the Vehicle is returned, as specified in the Contract, together with any extensions agreed by the parties.
• The Schedule of Contractual Damage Penalties – the list of penalties, fees, and charges that Autorevolution will charge the Client, broken down by vehicle class according to the location and nature of the damage caused to the Vehicle during the rental period.
• User / Additional driver – the person mentioned in the Contract who may drive the vehicle rented by the Client.
• Partner – the legal entity that intermediates the rental between Autorevolution and the Client.
• Guarantee / Deposit – the amount charged from the client’s account upon signing the contract to cover the Client’s liability in the event of damage, theft, and/or breach of contractual obligations.
• Excess – the amount guaranteed by the Client to cover the Client’s financial liability in the event of damage, theft, and/or breach of contractual obligations.
• SCDW / SCDW+ – products that reduce the client’s financial liability in the event of partial/total damage or theft, as explained in detail in Chapter 4, whose fee is specified in the contract and accepted by the Client as such.

Preamble

The contractual clauses include the information in the following documents: the Rental Contract, the Rental Terms and Conditions, the Handover-Return Report, the Schedule of Contractual Damage Penalties, and all the specifications in the Annexes to the Contract.

These conditions are mandatory and must be observed for the rental of a vehicle from Autorevolution by Romanian or foreign natural or legal persons.

The Client agrees that Autorevolution may store personal data and card data in a secure manner, for the purpose of carrying out the rental activity and for recovering amounts due.

1. Autorevolution’s obligations

1.1. To transfer to the Client the right to use the vehicle that is the subject of the Contract by: delivering the vehicle, completing and signing the handover-return report, and handing over the keys and the vehicle’s documents (registration certificate, RCA insurance policy).

1.2. To provide the Client with roadside assistance, on the territory of Romania, for the entire duration of the contract, 24 hours a day, 7 days a week, in the event of a mechanical breakdown (technical failure). Autorevolution is not responsible for repairing tyres in the event of a flat, nor for topping up the vehicle’s fluids during the rental period.

1.3. To replace the Vehicle (subject to availability) in the event of damage that cannot be repaired on the spot, if the damage was not caused through the Client’s fault, within 24 hours of the written notification from the Client, depending on the location where the failure was found. The Client accepts that the car received to replace the faulty one may be from any class. If the damage is the Client’s fault, a deposit will be required for the delivery of a new vehicle. Autorevolution reserves the right to refuse to provide a replacement vehicle if the immobilization occurred as a result of a proven case of abnormal use of the vehicle.

1.4. If Autorevolution is unable to replace the Vehicle (faulty or damaged without the Client’s fault), the Client will be refunded the portion of the rental cost calculated in proportion to the period during which the Vehicle could not be used.

1.5. Autorevolution is not responsible for losses incurred by the Client in the event of a malfunction or damage to the Vehicle.

1.6. From the moment the Vehicle is delivered until it is returned to its possession, Autorevolution is exempt from liability for damage caused by the rented vehicle to the Client or to third parties, as well as for road tolls, bridge/motorway tolls, or fines resulting from the abusive occupation of a parking space, non-compliance with traffic legislation or the laws of Romania or of any other country transited.

1.7. By issuing the receipts for the topping-up and cancellation of the charged/pre-authorized deposits, or upon the expiry of the term for which the amounts were charged/pre-authorized, Autorevolution is released from responsibility for the unavailability of the amounts in the Client’s account and recommends contacting the bank that issued the Client’s card and presenting the receipts. Autorevolution is not responsible for exchange rate differences arising between the time the amounts are charged and the time they are refunded, these being borne by the Client.

2. The Client’s obligations

Note: In the case of a reservation made online, by telephone, by email, or through partners, even if the service has been paid for, the reservation may be cancelled by Autorevolution, without owing anything to the Client or the intermediary, if the end Client does not meet the mandatory minimum requirements for rental set out in the contract and published on the website www.expedicar.ro or on the online platform on which the Client reserved the vehicle.

2.1. To hold a valid national and/or international driving licence (an international licence is mandatory for citizens of states that are not parties to the Vienna Convention on Road Traffic and are not members of the European Union, or with which Romania has not concluded a treaty on the mutual recognition of driving licences, or who hold documents issued in countries using a script other than the Latin alphabet, and for those obtained by driving with the steering wheel on the right, e.g.: UK, India, Australia, Japan). Upon signing the Contract, the original driving licence must be presented together with an identity document and a credit card valid for at least 3 months after the contract closing date. The use of a credit card is mandatory for blocking the deposit. Pre-paid cards, virtual cards, cards not marked “credit” or not embossed, as well as Diners Club, are not accepted. Fintech cards (Revolut, Monese, N26, etc.) may be used to pay for services, but not to block the deposit.

2.2. For drivers with 0-1 years of experience, a fee of 500 Euro will be charged. For drivers with 1-3 years of experience, a fee of 200 Euro will be charged. The fee applies per rental, regardless of its duration. If there are additional drivers under the same conditions, with 0-1 years or 1-3 years of experience respectively, the fee will be charged only once.

2.3. The fee for additional drivers will be 10 Euro/day/user. By being entered in the Contract, they accept that they must comply with the rental terms and conditions stipulated in the contract.

2.4. In the case of confirmed reservations, Autorevolution reserves the right to cancel them if the Client is more than 1 hour late in collecting the car compared with the mutually agreed time, without notifying Autorevolution in advance of the change. In this situation, if the reservation was paid for in advance, the amount charged is not refunded; instead, Autorevolution will provide a voucher equal to the amount charged, valid for a maximum of 12 months.

2.5. To allow the Vehicle to be driven only by persons authorized by Autorevolution and mentioned in the Contract, or by Autorevolution’s representatives.

2.6. Not to drive the Vehicle off the roadway, on unpaved or unsurfaced roads, roads closed to public traffic, in flooded areas, or on sections of road with an increased risk of damaging the Vehicle. Otherwise, Autorevolution will charge the full value of the repair, regardless of the type of guarantee chosen by the Client (including in the case of the SCDW / SCDW+ fee), from the guarantee or by debiting the Client’s debit/credit card presented at the signing of the contract, with prior notice.

2.7. Not to make and not to allow technical or aesthetic alterations to the Vehicle without Autorevolution’s written consent.

2.8. To inform Autorevolution, at its request, of the location of the Vehicle and to allow the vehicle to be examined by Autorevolution’s representatives within a maximum of 24 hours of its request.

2.9. Not to use the Vehicle for taxi services, alternative transport – ridesharing (e.g. Uber, Bolt, BlaBlaCar, etc.), driving school, pushing or towing activities, racing, training, competitions, for the purpose of transporting dangerous substances that may damage the condition of the Vehicle, or illegal activities, and not to give it any purpose other than the transport of persons under a rental arrangement, also having the obligation not to use the Vehicle excessively. Excessive use is considered to be repeatedly exceeding the legal speed limit, or exceeding it by more than 50 km/h above the legal limit allowed on the road section, accessing roads with a purpose other than road traffic, or taking the car off public roads, as well as any other use of the car that appears to be unreasonable.

2.10. If the rented car is seized or destroyed/damaged by the authorities or the Client as a result of using it to obtain undue benefits or to transport prohibited objects or substances, or for other unlawful activities, the Client is liable for the entire value of the Vehicle, according to the tax purchase invoice of the vehicle, which they undertake to pay to Autorevolution.

2.11. Not to drive the Vehicle under the influence of alcoholic beverages, narcotic products or substances, or medication with similar effects, or in a condition that endangers the safe use of the Vehicle.

2.12. To use the rented Vehicle in accordance with the manufacturer’s recommendations and Autorevolution’s instructions.

2.13. Not to exceed the maximum authorized load of the Vehicle.

2.14. Not to breach the legislation in force regarding traffic on public roads. Otherwise, the Client will be fully responsible for any financial or other repercussions arising from their conduct or that of the authorized drivers entered in the Contract.

2.15. Not to exceed the maximum speed permitted by law on the road segment on which they are driving, the speed also being able to be ascertained by the Owner using its own monitoring devices or those of its partners.

2.16. To immediately inform Autorevolution of the loss of the Vehicle’s keys or documents. Otherwise, the Client will bear full responsibility for the theft of the Vehicle.

2.17. To notify Autorevolution of any damage or technical malfunction at the moment it is found, and to strictly follow the procedure indicated by Autorevolution.

2.18. Pets (e.g.: dogs, cats) may be transported in the rented Vehicle only in cages, bags, or special carriers, closed for the duration of the journey. Otherwise, the same conditions mentioned in point 3.11 will apply.

2.19. The Client is obliged to keep the Car in a proper condition of use throughout the contractual period and to return the Car in the same condition it was in on the date it was taken over. In the event of any damage to the Car during the rental period (including damage caused by hitting animals, vandalism, or damage by an unknown party), the Client is obliged to pay the contractual penalties for damage to the vehicle, mutually agreed by the Parties in accordance with Annex 3 to the contract. If other elements that are not found in Annex 3 are also affected, the Client is obliged to bear, in addition to the penalties set out in Annex 3, the costs of all repairs necessary to restore the car to the condition existing at the time of receipt.

2.20. At the same time, for damage to the parts listed in Annex 3, the Parties mutually agree that, regardless of the severity of the damage suffered by the respective part upon return of the vehicle, the Client is obliged to pay the contractual penalty established for damage in accordance with Annex 3, which they have read and agreed to. If several parts are damaged, the Client owes a separate contractual penalty for each part in accordance with Annex 3. Damage is considered to be any kind of deterioration including but not limited to: superficial scratches, dents, stains, cracks, discolouration, etc. Upon return, the parts must be in impeccable condition, or in the same condition as at handover; otherwise it is considered damage and contractual penalties will be charged in accordance with Annex 3.

2.21. To accept the temporary replacement of the Vehicle with any vehicle available at the time, for the purpose of carrying out periodic servicing or urgent interventions.

2.22. Not to use the Vehicle for illegal or unlawful purposes.

2.23. Not to sell, pledge, assign the use (in whole or in part), or otherwise dispose of the Vehicle in any way other than that agreed under this Contract.

2.24. In the event of partial or total theft of the Vehicle, the Client undertakes to immediately inform Autorevolution and to report the criminal event to the Police authorities at the moment it is discovered.

2.25. Not to take the Vehicle into any car repair facility, not even for parking, without Autorevolution’s written consent.

2.26. To provide, at the request of Autorevolution or the competent authorities, any information related to the Vehicle, the persons/goods transported, and the incidents that occurred during the rental period. They are also obliged to sign the handover-return report, to present any document necessary to justify the damage suffered by the car (amicable accident report form, official report issued by the competent authorities, repair authorization, and/or damage statement justifying the circumstances in which the damage occurred, etc., enabling the vehicle to be repaired). If it is found that additional explanations and/or supporting documents are needed, the client undertakes to provide them within a maximum of 5 (five) days from the sending of the written request by email, telephone, or WhatsApp mentioned in the contract.

2.27. To secure the Car and not to entrust its key and/or documents to persons other than those entitled under the contract to drive the car.

2.28. For failure to comply with the provisions on the Client’s obligations – set out in Chapter 2 (except point 2.1 – in which case Autorevolution has the right to unilaterally cancel the reservation without refunding the amounts in the case of an advance payment charged) – the security deposit (including in the case of SCDW fees) is charged in full, as well as the amounts paid in advance and the excess, as damages, without this limiting the client’s liability for full payment of the damage (including collateral damage).

3. Performance of the contract. Delivery, replacement, and return of the vehicle

3.1. The delivery and return of the Vehicle will take place at the place, date, and time established by the Client together with Autorevolution and mentioned in the reservation form and in the Contract.

3.1.2. Upon delivery of the Vehicle, by signing the Handover-Return Report, the Client confirms that the car was handed over clean inside and out, in the condition and with the accessories mentioned therein, and accepts that, from that date until the return date, they will bear all risks, including the risk of loss of or damage to the Vehicle and its accessories.

3.2. The handover and return of the Vehicle outside business hours (Mon–Sun 08:00–20:00) may be carried out at the Client’s request. In this case, an additional fee of 20 Euro per handover and/or return will be charged.

3.3. Returning the Vehicle to a place other than where it was delivered (but within a radius of 100 km) is done only with Autorevolution’s consent and an additional relocation fee, between 30 Euro and 250 Euro, will be charged. If the Client requests the return of the Vehicle to another location after collecting the car, they will inform Autorevolution in writing or by calling the support telephone number +40 720 222 777. Autorevolution will have to agree to this contractual change, and the Client will pay the additional relocation fee mentioned above, a fee that will be communicated in writing by Autorevolution, by SMS or email. The Client will pay the invoice for the relocation fee within the term communicated by Autorevolution, but no later than the return date of the Vehicle, as mentioned in the Contract, by payment order, online payment, or by the credit/debit card presented by the Client at the signing of the Rental Contract.

3.4. If the Client returns the Vehicle to a location other than the one initially established in the contract (but within a radius of 100 km), without notifying Autorevolution in advance of the intention to change the return location, they will be invoiced an additional fee of 550 Euro, which they undertake to pay.

3.5. If the Vehicle is returned late compared with the date and time mentioned in the Contract, Autorevolution will charge the rate for one rental day corresponding to the Vehicle’s class, according to the rates valid on www.expedicar.ro on the return date, plus an additional fee of 10 Euro/hour, agreed under the Contract. If the Client delays the return of the Vehicle without Autorevolution’s consent, the company has the right to repossess it at the Client’s expense and risk, INCLUDING BY USING ITS OWN MEANS.

3.6. The return is effective when the Handover-Return Report is signed by Autorevolution and the Client. Upon signing it, the observable differences from the condition in which the Vehicle was delivered will be noted, with the exception of hidden defects, which may also be found later by an internal committee, with prior notice to the Client. The Client’s absence does not prevent the above-mentioned procedure from being carried out, the committee’s findings being enforceable against the Client, who is obliged to pay the value of the defects/damage found by the committee and/or the penalties established in accordance with Annex 3.

3.7. For vehicles returned outside business hours, at the weekend, and/or at night, or in weather conditions and/or in a state of dirtiness that prevents inspection of the car, the Client’s responsibility for any damage is extended.

3.8. The Client’s abandonment of the Car without notifying Autorevolution in writing or by calling the 24/7 support telephone number +40 720 222 777, without handing over the key to an Autorevolution representative, and without the bilateral signing of the Handover-Return Report, will entail the Client’s liability for all costs related to relocating the car to the agency from which it was rented, and other costs related to restoring the car to its initial condition if the car is collected in conditions other than those in which it was handed over according to the report. The same conditions also apply if the client refuses to hand over the car.

3.9. Any objections regarding the condition of the Vehicle, the damage it has suffered, or any other aspect found by Autorevolution’s representatives may be made no later than the time of signing the handover-return report drawn up upon the return of the Vehicle, otherwise they will be disregarded. If the Client abandons the vehicle, refuses to sign the handover-return report, or the vehicle is collected as a result of the termination of the contract, the Client forfeits the right to contest the condition of the Vehicle and/or the damage it presents, the actual condition of the Vehicle being that recorded by Autorevolution’s representatives in the report.

3.10. Parking fees during the collection/handover of the Vehicle, at a location other than the one proposed by Autorevolution, as well as parking throughout the period of use of the car rented from Autorevolution, are entirely the Client’s responsibility. In addition to the parking cost, the Client will bear all charges provided for by the legislation in force, both on the territory of Romania and in other states: road tolls, bridge crossing tolls, parking fees at airports or special time-limited areas, fines resulting from non-compliance with traffic rules, as well as any other pecuniary consequences arising from the use of the Vehicle and/or the clauses of this contract. If the above are not paid, Autorevolution will pay the fines resulting from the Client’s failure to meet their obligations and will invoice the Client for the actual value of the fines plus an administration fee of 50 Euro/fine. At the same time, the Client expressly states their agreement that Autorevolution may withhold any/all amounts due from the client’s card and/or deduct them from the deposit charged/pre-authorized from the Client or from the Excess.

3.11. The Vehicle will be delivered to the Client clean both inside and out. If the Client has not opted for the S-CDW+ product, they are obliged to return the car in the same general state of interior-exterior cleanliness; otherwise they will pay a cleaning fee of 30 Euro together with an administration fee of 50 Euro. If, upon return, the Vehicle requires detailed cleaning (more than the standard washing procedure) to restore it to its pre-rental condition, the Client agrees to pay an administration fee of 200 Euro, to which the value of the car wash services will be added, according to the invoice that will be sent to them by email or other means of communication indicated in the contract.

3.12. The Client is obliged to return the Vehicle with the same amount of fuel it had at the start of the rental period (according to the Handover-Return Report). Otherwise, following written notification from Autorevolution, the Client agrees to pay a refuelling fee of 50 Euro plus the value of the missing fuel, according to the fuel receipt. No credit is given for fuel in excess of the initial amount recorded in the Report.

3.13. If the Client fuels the Vehicle rented from Autorevolution with a fuel other than the one indicated by the manufacturer, this entails the Client’s obligation to pay a service fee of 200 Euro plus the cost of transport by tow truck, the cost of the days of immobilization in the service centre, the repair cost according to the repair estimate, as well as appropriate refuelling (including for Clients who opted for SCDW / SCDW+).

3.14. Damage to or destruction of the rims or tyres entails the Client’s obligation to pay a contractual penalty of 200 Euro and the cost of repairing or replacing the damaged/destroyed element.

3.15. Damage to the underside of the Vehicle, comprising the elements beneath the car (sills, undertray, oil pan, exhaust, muffler, etc.) entails the Client’s obligation to pay a contractual penalty of 200 Euro and the cost of repairing or replacing the damaged/destroyed element.

3.16. Rentals lasting more than 30 days are subject to special conditions. In this case, a mileage limit of 2500 km/month and a cost per additional kilometre travelled apply, as specified in the Rental Contract. For rentals lasting 3 days or less, a limit of 250 km/day and a cost per additional kilometre apply, as specified in the Rental Contract.

3.17. Rentals outside the borders of Romania require Autorevolution’s written consent and are subject to special conditions. A km limit and a cost per additional kilometre apply, as specified in the Rental Contract.

3.18. If the Client leaves the territory of Romania with the vehicle without Autorevolution’s prior consent, they will owe, in addition to the rental rate, a contractual penalty of 300 EUR plus the cost of 0.95EUR per additional kilometre travelled (calculated at 200 km/rental day, but no more than 2000 km/total rental duration) and the costs necessary to return the vehicle to the location from which it was collected. In such a situation, Autorevolution reserves the right to terminate the contract immediately (express termination clause) and to consider such an action equivalent to theft of the vehicle, in which sense the client agrees that Autorevolution may report the theft to the police authorities and any other authorities, the Client being solely and directly responsible for any negative consequence produced.

3.19. The security deposit for leaving the country is double the list rates.

3.20. Travel abroad is permitted only within the territory of the European Union, the European Economic Area, and/or the countries for which Autorevolution has expressly given its consent. If this obligation is breached, in the event of damage or theft, the Client will be responsible for paying the entire value of the car.

3.21. In the event of malfunctions and/or road events occurring outside the country’s borders, the Client is obliged, according to the Contract signed upon delivery of the car, to return the car within the borders of Romania, bearing the costs in full.

3.22. At the client’s request, Autorevolution may rent, together with the car, a range of accessories consisting of GPS, child seat, snow chains, Wi-Fi router, to be paid for additionally by the client.

3.23. In the event of loss or damage to the keys, the original documents, or the car accessories, in the event of loss of the parking token or loss of the registration plates by the Client, Autorevolution will charge the Client the value of the damaged/lost items at the price in the purchase invoice of each accessory, or the value of the fine that the Client must pay, plus a contractual penalty of 200 Euro.

3.24. Autorevolution cannot be held liable for any items forgotten or left in the Vehicle by the Client and not identified upon handover of the Vehicle, nor for those in the vehicle when it is repossessed as a result of the termination of the Contract or the application of one of its clauses.

3.25. Smoking in Autorevolution’s cars is strictly prohibited. In case of non-compliance, an amount of 200 Euro will be charged as a contractual penalty, to which the value of the car wash services will be added.

4. Liability for damage and fees for reducing it

4.1. The Vehicle has an RCA insurance policy, in accordance with the law. RCA insurance is insurance whereby third parties harmed in a road accident caused through the fault of the insured driver receive compensation for material damage and/or for death or bodily injury suffered in that accident.

4.2. Upon signing the Contract, the Client chooses one of the following products for reducing the client’s financial liability: Collision Damage Waiver (CDW), Theft Protection (TP), included in the rate, to which Super Collision Damage Waiver (SCDW) or Super Cover Plus (SCDW+) may be added.

4.2.1. Collision Damage Waiver (CDW) represents a damage deductible (liability, excess), specified in the contract/reservation, which may vary depending on the class of the vehicle specified in the Contract signed by the parties. The Client undertakes and declares that they will at all times keep the necessary amount available on the credit card used at the conclusion of the contract and gives Autorevolution the right to use this amount to cover liability for damage (except in the cases provided for in point 4.4.).

4.2.2. Theft Protection (TP) is a protection product whose role is to limit the Client’s financial liability for the costs generated by the theft or attempted theft of the rented vehicle, up to the amount provided as the Excess for the class established in the rental contract. Theft protection does not cover the personal belongings of the driver and/or the passengers.

4.2.3. Super Collision Damage Waiver (SCDW) is a fee for reducing the deposit/excess mentioned in point 4.2.1, whose rate is set out in the contract. By paying the SCDW fee, the Client’s liability in the event of damage and/or theft for the rented car is reduced in accordance with the contract, except in the cases provided for in Article 4.4.

4.2.4. Super Cover Plus (SCDW+) is a higher fee for reducing the deposit/excess, which completely eliminates the Client’s liability in the event of an accident and/or theft, the exceptions being mentioned in Chapter 5 of this Contract.

4.3. If one of the users mentioned in the Contract is between 18 and 21 years old, or over 65 years old, a fee of 170 Euro is charged. In this case, the limitation of liability cannot be reduced by paying the SCDW or SCDW+ fee.

4.4. If CDW/SCDW is chosen, the guarantee or the damage deductible is invoiced by Autorevolution to the Client under the following conditions: a) damage (accidents) caused to the rented vehicle, found by the competent Police authorities to be the Client’s fault or by an unknown party, or as a result of bad weather/weather phenomena or other causes (this includes the situation in which the vehicle is found hit or vandalized in a car park); b) damage to the glass elements of the Vehicle; c) theft of the rented vehicle; d) in the case of any other exclusion from the insurance policies; e) according to the amounts established in the Schedule of Contractual Damage Penalties, part of the terms and conditions.

5. Exclusions from liability for damage and fees for reducing liability

5.1. Regardless of the fee paid to reduce the guarantee that the Client has opted for, they become liable for and responsible for the full payment of the contractual penalties and damage (including collateral damage) in the following situations: a) failure to comply with the obligations set out in Chapter 2; b) missing fuel, in the amount of 50€ as a contractual refuelling penalty plus the value of the fuel receipt (Chapter 3); c) loss of or damage to the car documents, keys, or accessories (Chapter 3); d) damage to the passenger compartment: excessive soiling, staining of the seats, or damage to them (Chapter 3); e) damage to the underside of the vehicle, comprising the elements beneath the car: sills, undertray, muffler, oil pan, etc. (Chapter 3); f) incorrect fuelling of the vehicle (Chapter 3); g) damage to the rims or tyres (Chapter 3); h) partial or total damage caused as a result of smoking inside the car and/or while it is near flammable environments (Chapter 3); i) driving the Vehicle under the influence of alcohol, medication, or illegal substances, or in a condition that endangers the safe use of the vehicle, in which case they will bear the entire value of the damaged car; j) carrying out unlawful activities or committing offences, as well as any act that results in harm to the Vehicle and/or Autorevolution.

5.2. If, at the time of concluding the Contract, a deposit was established and a guaranteed amount was set to cover the client’s liability (excess), Autorevolution has the right to charge that amount if, upon return of the Vehicle, it or its component parts and equipment (e.g.: GPS, child seat, etc.) show deterioration, damage, or technical malfunctions other than those mentioned in the Handover-Return Report signed on the date the vehicle was delivered.

5.3. If the Client owes, under the contract, additional amounts beyond those paid at the time of signing the contract and collecting the car, Autorevolution has the right to debit the Client’s card up to the amount of those sums.

5.4. If the deposit was charged or pre-authorized by blocking the amount on the card, the refund of this amount to the client’s account or its release will be made within a maximum of 90 calendar days, during which period Autorevolution does not owe interest or penalties and has no obligation to the Client for the impossibility of using the blocked amount.

6. Payment for services

6.1. Upon signing the Contract, the Client pays in full for the rental (of the car and the optional accessories they rent), the guarantee reduction fee (if they have opted for it), and any additional fees established by the Contract and the Handover-Return Report. Payment may also be made in advance, online via the website www.expedicar.ro, or by payment link, or by bank transfer.

6.2. Invoicing is done in LEI at the BNR EUR exchange rate + 2% on the day the invoice is issued.

6.3. Payment for the rental may be made by credit card, debit card (Visa, MasterCard, or American Express), or in cash; pre-paid cards and Diners Club are not accepted. Fintech cards (Revolut, Monese, N26, etc.) or virtual cards may be used to pay for services, but not to block the guarantee.

6.4. The rates do not include: fuel costs, road tolls except for the road vignette for Romania, which is included in the rental rate, Green Card extensions, fines received for breaching traffic rules on public roads and the national legislation in force, in Romania or the countries transited, or costs resulting from actions of the Local Authorities in relation to the Vehicle that is the subject of this Contract during the rental. Full payment of these amounts will be the Client’s responsibility.

6.5. The Client must pay the total of the remaining financial obligations, according to the Contract, at the time of handover of the Vehicle, based on the payment document issued by Autorevolution.

6.6. Any amount not paid by the Client to Autorevolution at the end of the Contract, as well as other amounts that may arise subsequently (cost of extending the rental period, fines, penalties, fees, etc.) or costs of repairing the car following damage caused during the contractual period in accordance with the Contract, may be charged by Autorevolution from the Client’s card, with written notice to the Client (which may also be sent by email, fax, SMS message, or messaging applications, e.g.: WhatsApp, to the telephone number mentioned in the contract). Any amount charged in the Client’s absence, with their agreement through the signing of these conditions, is finalized by Autorevolution sending an email containing the amount corresponding to the charge.

6.7. In the event of late payment, penalties of 1% of the amount due are charged for each day of delay, and the penalties may exceed the amount due.

6.8. In the event of early return of the Vehicle, except for the case provided for in Article 8.9, the Client will be refunded the value of the services paid in advance, recalculated according to the new duration and the change in price/day, in accordance with the list rates displayed on www.expedicar.ro, but without applying any promotional discounts that may exist on the closing date. The refund will be made by granting a voucher within the Autorevolution network, valid for 12 months and transferable.

6.8.1. The voucher may be used to reduce the value of a future rental. To use it, the client must state by telephone or email that they hold such a voucher and present it to Autorevolution’s representatives (in printed or electronic format) at the time of collecting the car. The voucher may be used at any of Autorevolution’s agencies in Romania and may be combined with other valid offers. The voucher may also be given as a gift. The voucher may be used to purchase any rental services provided by Autorevolution, as long as the client accepts the rental terms and conditions in force.

6.9. The charged or pre-authorized deposit is refunded at the end of the contractual period, within a maximum of 90 days from the date the vehicle return report is signed by Autorevolution and the Client. Autorevolution is not liable for delays in refunding the guarantee caused by external factors such as: delays by banking institutions, strikes, blocking of the Client’s accounts, etc.

7. Procedure in case of damage

7.1. The Client is obliged to immediately notify Autorevolution of any new damage discovered on the rented Vehicle or the loss/disappearance of the Vehicle and/or its documents and accessories.

7.2. If the damage was caused by an unknown party, the Client is obliged to obtain, before returning the car, the Repair Authorization from the Police authorities.

7.3. If the accident was caused through the Client’s fault and 2 cars were involved, they have the following obligations:

7.3.1. Completing the amicable accident report form if the two drivers acknowledge fault;

7.3.2. A police report + Repair Authorization obtained from the Police authorities if the two drivers do not reach an amicable agreement.

7.4. If the accident was not caused through the Client’s fault and two cars were involved, they have the following obligations:

7.4.1. Completing the amicable accident report form if the two drivers acknowledge fault, a copy of the at-fault party’s RCA, a copy of the at-fault party’s Registration Certificate, a copy of the at-fault party’s ID card, a copy of the at-fault party’s Driving Licence;

7.4.2. If the two drivers do not reach an amicable agreement, the following will be required: a copy of the at-fault party’s RCA, a police report, and the Repair Authorization obtained from the Police authorities.

7.5. If more than 2 cars were involved in the accident, or if the accident resulted in bodily injury, the Client is obliged to contact the Police authorities to obtain the police report and the Repair Authorization.

7.6. In the case of an accident in which an animal or any other object or obstacle was hit, the client is obliged to notify the Police authorities as soon as the accident occurred.

7.7. In all the cases described above, the Client is obliged to verify the correct completion of both the Amicable Accident Report and the Repair Authorization and police report issued by the Police authorities.

7.8. In the event of failure to follow the damage procedure, the Client is responsible for the entire value of the repairs, the immobilization costs, and the costs generated by the loss of use of the car.

8. Extension, early cessation, and termination of the contract

8.1. The terms for the extension, cessation, or early termination of the Contract may be established only with Autorevolution’s consent.

8.2. The Client’s intention to extend the Contract is communicated to Autorevolution at least 24 hours before the Contract expires. The agreed rate is paid under the same conditions as the initial contract, within a maximum of 24 hours from the start of the extension period. The Contract may be extended only by the written agreement of both parties.

8.3. The Contract ceases by operation of law at the end of the rental period.

8.4. The Contract may cease before the expiry of its term by agreement of the parties or as a result of termination.

8.5. If the Contract ceases before the expiry of its term by agreement of the parties, Autorevolution will recalculate the rate for the period used in accordance with the rates in force on the website www.expedicar.ro, and will provide the Client with a Voucher for the difference between the contractual value and the value used. The voucher is valid for 12 months and is transferable.

8.6. If it terminates the Contract, Autorevolution notifies the Client by telephone, fax, email, or via text messages or a messaging application (such as WhatsApp) that allows the text to be received by the Client. The notification is valid and takes effect immediately, including where the telephone appears to be switched off, in which case sending an SMS is mandatory.

8.7. Both in the case of cessation of the Contract before its term and in the case of termination, the Client is obliged to hand over the vehicle immediately, Autorevolution being entitled to recover the car both directly and through intermediaries, having the client’s express consent to enter any space where the car may be and to take possession of it, INCLUDING BY USING ITS OWN MEANS TO RECOVER IT.

8.8. The Contract is considered terminated by operation of law, without the need for a notice of default and without any prior formality (express termination clause), Autorevolution being able to immediately take the Vehicle from the possession of the Client or any third party, regardless of where it may be (the Client’s consent is presumed given for Autorevolution’s authorized agents to enter the property or spaces held by the Client or their agents, in order to recover the Vehicle), INCLUDING BY USING ITS OWN MEANS TO RECOVER THE PROPERTY, in the following cases: a) The dissolution, liquidation, reorganization, or initiation of bankruptcy proceedings against the Client; b) The initiation of criminal prosecution against the Client or their representatives; c) The death of the Client or the loss of legal capacity; d) Failure to comply with the essential clauses (Chapter 2, Article 3.18, Chapter 5, Chapter 6, Chapter 7, Article 8.2) agreed by the parties upon concluding this Contract; e) Driving the vehicle under the influence of alcoholic beverages and/or other substances incompatible with driving, as well as as a result of breaching legal provisions or carrying out any unlawful activity in which the rented vehicle is involved in any way, as well as in the case governed by Articles 2.10, 2.11, 2.15, 2.16.

8.9. In the event of termination of the contract or its cessation before its term through the client’s fault, Autorevolution has the right to retain as damages, in addition to the guarantee established by the client, also in full the amounts paid under the contract up to that point, regardless of the title under which they were charged, without this affecting/limiting/reducing the client’s other contractual obligations.

9. Cancellation and payment policy

9.1. The vouchers are transferable and valid for 12 months; they may be used to purchase any rental services provided by Autorevolution, as long as the client meets the terms and conditions in force.

9.2. The Client declares that they agree NOT to use the bank’s chargeback mechanism (to waive this right/benefit) for the partial or total reversal of the amounts transacted by card for payment of the rental, the extra services, or the deposit. If they do not agree with the amounts charged to them, they shall notify Autorevolution for the amicable settlement of disputes, and in the event of non-settlement, the parties will turn to the competent courts. To the extent that the Client makes an unjustified chargeback, they assume all costs arising from the loss of use of the amount, the statutory interest, etc., as well as the payment of damages of 2000 Euro.

9.3. The Client expresses their agreement to the storage of card data in a secure manner and to its use by Autorevolution, ONLY with prior notice (but without the need to obtain prior agreement), for the recovery of amounts resulting from damage caused during the rental period, including those found after the return of the Vehicle, fines, missing fuel, contractual penalties, and any other amounts they may owe under this Contract. The Client agrees that Autorevolution may use the amounts charged or pre-authorized as a deposit upon collection of the car to cover any amounts due and/or not paid on time by the Client, in accordance with the Contract.

9.4. In the case of online or advance payment for rental services, the refund in the event of cancellation of the reservation is made by Autorevolution issuing a voucher with a value equal to the amounts charged, valid for 12 months. Amounts paid in advance are not refunded.

10. Agreement for subsequent charging of the bank card

10.1. Autorevolution reserves the right to subsequently charge the Client’s bank card for: penalties, fees, damage caused to the car, missing fuel, fines.

10.2. By signing the Rental Contract, the CLIENT has acknowledged all the terms and conditions of the contract and gives their consent for Autorevolution to subsequently charge their bank card, within 1 year of signing the Rental Contract, for all the amounts provided for in the Rental Contract, but only in the situations where these amounts are due in strict compliance with the contractual clauses.

10.3. For the collection of the amounts due under the rental contract, the Client undertakes to present the card on which the deposit was pre-authorized/charged, for the collection of the amounts due, and to authorize the transaction, taking all the steps necessary to complete the payment, as well as to present a new card and to take the necessary steps for Autorevolution to collect the amounts due in the situation where they lose their initial card or it is damaged or can no longer be used for any reason. In the event of a breach of the obligations in Articles 10.2 and 10.3, the Client agrees to pay damages in the amount of 5000 Euro.

10.4. The amounts charged subsequently or retained as a result of the CLIENT’s failure to fulfil the contractual clauses are charged by Autorevolution in the form of contractual penalties/compensation.

11. Final provisions

11.1. The Client is placed in default by operation of law for all the obligations assumed in the Contract and not duly performed by their deadlines.

11.2. The Contract is governed by Romanian law. Any dispute arising from or in connection with this Agreement will first be settled amicably, and only in the event of failure will the parties turn to the competent courts in Bucharest.

11.3. For any dispute, this Contract constitutes evidence.

11.4. The Client expressly declares that they have acknowledged and agree to their personal data being used by Autorevolution for the purpose of concluding, performing, amending, and terminating this Contract, in accordance with the signed agreement, and agrees that the Vehicle that is the subject of this contract is or may at any time be tracked and located by technical means or by persons authorized by Autorevolution.

11.5. The parties declare that they have read, understand, and agree to the above-mentioned conditions and that none of the above clauses constitute unusual clauses. The Client declares that they understand at least one of the languages in which this Contract is drafted. The Romanian-language version prevails.

12. Errors in rates, availability, and reservations

12.1. We strive to ensure that all the information displayed on our website, including rental rates, vehicle availability, reservation conditions, and any additional costs, is correct and up to date.

12.2. However, there may be situations in which certain rates, vehicle information, or availability details are displayed incorrectly due to a technical, human, or system error, or a delayed update.

12.3. If a vehicle is displayed with an incorrect rate or appears as available in error, we reserve the right to cancel, modify, or refuse any reservation made on the basis of this information, regardless of whether the reservation was automatically confirmed by the site or not.

12.4. If the client has already made an advance payment, a guarantee, or any other amount related to the reservation, and the reservation cannot be honoured due to such an error, the amount paid will be refunded in full, as soon as possible.

12.5. Submitting a reservation request or completing an online reservation does not automatically constitute a firm rental contract. The rental contract is considered concluded only upon the express confirmation of the reservation by the company and/or upon signing the rental contract, that is, upon the actual handover of the vehicle to the client.

12.6. The company reserves the right to propose to the client a similar vehicle or an available alternative if the vehicle initially selected can no longer be made available for objective, technical, operational, or availability reasons.